Privacy Policy
Last update: December 10, 2025.
I. General
Section titled “I. General”This Privacy Policy (“Policy”) governs the relationship between Kvmcloud Network CO., LIMITED (“we”, “us”, “our”) and you, the user (“you”, “your”).
| Term | Definition |
|---|---|
| IX.CM | A brand of Kvmcloud Network CO., LIMITED, a company incorporated in Hong Kong. |
| Site | The website located at https://ix.cm/ and any related services operated under the IX.CM brand. |
| User | Any individual who visits, browses, or uses our Site or services. |
This Policy describes how we collect, use, and disclose information when you visit our Site or subscribe to our online services. This Policy does not cover information received through channels other than the Site.
Governing Law: This Policy is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, including the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”).
II. Revisions to this Policy
Section titled “II. Revisions to this Policy”This Policy is current as of the “Last Updated” date above.
We reserve the right to revise, amend, or modify this Policy at any time. Updates will be posted on our Site. You should periodically review this page for modifications.
If we make material changes affecting previously collected personal information, we will endeavor to notify you by highlighting such changes on our Site.
III. Information We Collect
Section titled “III. Information We Collect”We collect information directly from you, from third parties, and automatically through your use of our Site.
3.1 Information from Members
Section titled “3.1 Information from Members”When you subscribe to our services, we may collect:
- Full name
- Billing address
- Phone number
- Email address
- Payment and billing information
- Age or date of birth
3.2 Information Collected Automatically
Section titled “3.2 Information Collected Automatically”We automatically collect the following from all visitors:
| Data Type | Examples |
|---|---|
| Device Information | Browser type, operating system, device identifiers |
| Usage Data | Pages viewed, links clicked, session duration |
| Network Information | IP address, domain name, referring URL |
We may combine this information with other data we hold about you, including your username and personal details.
IV. Cookies and Other Tracking Mechanisms
Section titled “IV. Cookies and Other Tracking Mechanisms”We and our third-party service providers use cookies and similar technologies to track your use of our Site.
4.1 Cookies
Section titled “4.1 Cookies”Cookies are alphanumeric identifiers stored on your device. They enable:
- Easier navigation
- Faster login processes
- Activity tracking and analytics
- Online advertising optimization
4.2 Disabling Cookies
Section titled “4.2 Disabling Cookies”Most browsers accept cookies by default. You may configure your browser to:
- Block new cookies
- Receive notifications when cookies are set
- Disable cookies entirely
⚠️ Note: Disabling cookies may limit certain Site features.
4.3 Clear GIFs and Pixel Tags
Section titled “4.3 Clear GIFs and Pixel Tags”We may use clear GIFs (web beacons) to:
- Track visitor activities
- Manage content
- Compile usage statistics
- Monitor email engagement (open rates, clicks, forwards)
4.4 Third-Party Analytics
Section titled “4.4 Third-Party Analytics”We use automated tools, including Google Analytics, to evaluate Site usage.
- Google’s Privacy Policy: https://www.google.com/policies/privacy/
- Opt-out: https://tools.google.com/dlpage/gaoptout
4.5 Do-Not-Track Signals
Section titled “4.5 Do-Not-Track Signals”Our systems do not currently recognize browser “Do-Not-Track” requests. You may disable tracking by adjusting cookie settings or opting out of targeted advertising.
V. How We Use Your Information
Section titled “V. How We Use Your Information”We use your information for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | Providing services, processing orders, responding to inquiries, and customer support. |
| Personalization | Tailoring content, location customization, and personalized assistance. |
| Marketing | Sending newsletters, promotions, and relevant product information (with your consent where required). |
| Analytics & Research | Understanding user behavior to improve our Site and services. |
| Legal Compliance | Complying with applicable laws, court orders, subpoenas, or government requests under Hong Kong law. |
| Security & Protection | Protecting Kvmcloud Network CO., LIMITED, users, and third parties from fraud, security threats, or illegal activities; enforcing our Terms of Service and Acceptable Use Policy. |
VI. How We Disclose Your Information
Section titled “VI. How We Disclose Your Information”We do not sell or share personal information with third parties for their marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
6.1 Permitted Disclosures
Section titled “6.1 Permitted Disclosures”| Recipient | Purpose |
|---|---|
| Affiliates & Subsidiaries | Subject to this Policy. |
| Service Providers | Third-party vendors, payment processors, and contractors performing functions on our behalf. |
| Business Transfers | In connection with mergers, acquisitions, asset transfers, or bankruptcy proceedings. |
| Legal Authorities | To comply with Hong Kong law, court orders, or lawful government requests. |
| Protection of Rights | To investigate fraud, enforce our policies, or protect safety and security. |
6.2 Aggregated & De-Identified Data
Section titled “6.2 Aggregated & De-Identified Data”We may share aggregated or de-identified information for marketing, advertising, or research purposes. Such data cannot reasonably identify you.
VII. Data Retention & Deletion
Section titled “VII. Data Retention & Deletion”Due to the nature of our services (data storage, processing, and potential encryption), and to comply with:
- Hong Kong legal and regulatory requirements
- Law enforcement and court requests
- Record-keeping obligations
We are currently unable to delete account information, access records, or transaction records upon request.
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable Hong Kong law.
VIII. Security of Your Information
Section titled “VIII. Security of Your Information”We implement reasonable precautions to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, including:
- Data encryption in transit and at rest
- Access controls and authentication measures
- Regular security assessments
⚠️ Disclaimer: No security system is impenetrable. While we take reasonable measures to prevent breaches, we cannot guarantee absolute security against sophisticated cyber-attacks. You acknowledge and accept the residual risk of security incidents occurring despite our reasonable safeguards.